Process Optimisation
Simpl utilises technology to support business processes through real world applications, best practice frameworks and proven methodologies. Simpl focuses on the end user to help our customer's service their customers better by creating clear ownership of business processes and data. We optimise processes in a business context; our offerings align technology-enabled business processes with the strategy and goals of our clients.
Capabilities
Using Business Process Management Notation (BPMN), a best practice process modelling methodology that is business-centric and applicable to any technology solution, and MAVIM, a process modelling tool, Simpl offerings apply across all industries and businesses.
Our competencies include:
- Customer Relationship Management Processes: enabled by Microsoft Dynamics and SalesForce.com
- Portal and Content Management: enabled by Microsoft MOSS
- Information Technology Infrastructure Library (ITIL): enabled by the MAVIM ITIL Model
White Papers
Content Overload
This can impact an organisation’s ability to manage knowledge; this paper discusses thoughts on improving content management.
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